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What I am referring to is how people in business seem to be ‘not paying attention to paying attention’.

I get sad when senior people, make small errors, such as typo’s, incorrect grammar, poor communication or have inconsistent or even non-existent psychological understanding of not only the people that work with them, but the business they are in.

Some people think that this lack of attention may be due to a cultural shift in the workforce — younger workers are characterized by their desire for short-term instant gratification and lack the ‘big picture’ focus and spend too much time worrying about the details of a single project — neglecting other items that need addressing. Older workers are characterized by their desire to build a career and may have too much of a ‘big picture’ focus and can often neglect the smaller details. This is not always the case though but it tends to ring true in many businesses.

However, it may not be that culture affects the ability of either generation to focus on multiple tasks and follow through on all fronts of a project. It may actually be that these people have so much going on and just don’t have the ability to go back with a fine tooth comb to ensure that all tasks are being done and done properly — , it may be because you have a disease that you didn’t know you have.

The solution? Take the time to figure out how you may be affected and make sure to structure your team of employees to compensate for any bit of A.D.D that your team has on board. Doing so will ensure that work is done, it is done right, and done to the satisfaction of your clients who are the reason you exist at all.