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Every organisation wants skilled employees, but are IT qualifications worth the paper they are printed on?

Few IT directors or CIOs would disagree with the claim that having skilled employees is an important component of operating an effective IT department. Far more contentious, however, is the question of which skills are most beneficial to the organisation, and which IT qualifications and training courses are worth sending employees on to acquire them.

Perversely, the training budget for employees is often one of the first things to be cut during a downturn – after all, the business can at least survive without its staff progressing.

But that is a false economy in the long term; training existing staff is a highly economical way of improving the effectiveness of any operation, as well as a proven technique for retaining valued employees.

Still, IT budgets are down across the board, and making sure training investments deliver value is critical.